Shipping Policy

Shipping Policy

Last updated: September 8, 2026

Shipping is free on every order, with no minimum purchase, to destinations available for ordering in the store.

Where is the order shipped from?

Products are imported and shipped through overseas warehouses and shipping partners. WAYLE is your point of contact for questions and order support even when another party performs the actual delivery.

Delivery time

Delivery time varies by model, availability, and delivery address. To receive the current delivery-time range for your order, contact us before payment. If you were not given a delivery date or range, ask for it in writing before completing the purchase. Images or a general statement about shipping should not be treated as a commitment that an order will arrive within two weeks.

The delivery date agreed for the order is the binding date. If there is a delay, we will update you with the information available to us; a delay by a shipping company or a customs inspection does not, by itself, cancel your rights under applicable law.

Delivery details and tracking

Please provide a correct name, full address, postal code, phone number, and email address. If you discover an error, contact us as soon as possible so we can check whether it can be corrected before shipment. Tracking details will be provided when we receive them from the shipping company.

The delivery method — to an address or a pickup point — is determined by the shipping option offered for the order. Delivery to the door is not guaranteed unless it was explicitly offered. An order containing several items may arrive in multiple packages at no additional shipping charge.

Additional charges and handling problems

If you receive a request to pay tax, customs duty, or a clearance fee, send it to us for review before paying. This policy does not constitute consent to an additional charge that was not properly presented and approved, and it does not reduce any disclosure obligations that apply to us.

If the package does not arrive by the agreed date, is damaged, or contains a different product, contact us. Cancellation and refund rights are described in our Returns & Cancellations Policy.

Contact: wayle.shop1@gmail.com · Contact us.